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       Frequently Asked Questions

 

 

What can insure that do for me?

If you have a reasonably sized portfolio of rural business, we can assist you in three major areas:  Service, Products and Systems.

Service
We understand that it is difficult to get city-based underwriters to take you seriously when you are calling from country or regional areas.  It can take ages to get someone to return your call, give you a quote or provide a cover note or Certificate of Currency.

We specialise in servicing agents and brokers in the bush and are serious about supporting you.  We believe that we provide response times on each of these things which are as good or better than you will find anywhere.

Products
Review our products on this web site - Products.

Systems
Review our systems on this web site - Systems.
 

   

Who owns insure that?

The major shareholding is owned by the management of the company.

 

  
   

What is insure that?

insure that is a master agency which specialises in rural business.

 

  
   

What if my clients have part of their business in the capital cities?

We are happy to write incidental city business where we have a client’s country business but we do not want to write unsupported city business.

Many country clients for example have a unit in town or a holiday home out of their area.

 

  
   

What do I need to do to get an agency or brokers agreement with insure that?

We have an agency application which we can send to you but in summary, we need to be comfortable that:

     ●  You and your staff have completed training on the General Insurance Industry Code of Practice.

     ●  You have experience in selling the type of product, which we offer.

     ●  You are prepared to undertake training on our products.

     ●  You can provide us with a Certificate of Currency for your Professional Indemnity Insurance to an amount of $5 million.

 

  
   

How much business do I need to put with you?

     ●  We have invested a lot of time, effort and money in developing our systems and products.

     ●  To maintain our service commitments, the optimum number of intermediaries within our team to about 80.

We therefore would like to deal with intermediaries who can provide $20,000 or more in premium per month.

 

  
   

Do I need any special equipment to run the software?

You need a modern PC (minimum of Pentium 11) equipped with Microsoft Access 2000 and email facilities plus a laser printer.

 

  
   

I am not very computer literate, what if I just fax the details to you in the usual manner and you can do the quotes for me?

We have structured our business to empower our agents to be able to produce the quotations and documentation within your own office.  We cannot deal with intermediaries in any other manner.

 

  
   

How competitive are your premiums?

We aim to be competitive but we do not pretend to be the cheapest in the market.  Our products give very good coverage and we therefore do not compete with the no frills products on price.

Our agents are able to influence our pricing policy by delivering good loss ratios.

With good loss ratios and our substantial portfolio of premium, we are in a good position to keep price increases to a minimum.

It is basically a win-win-win for the client, intermediary and underwriter.

 

  
   

Will you write stand alone liability or motor business?

No. We are not a specialist motor or “hard to place facility”.  We are happy to write motor or liability as part of a client’s package policy but we will not write them stand-alone.

 

  
   

Are there any classes of business that you won’t write?

We have various types of risks which we treat either as a referral or where we will decline to give a quote.  These are spelled out in the underwriting package that we provide.

We do not, for instance, want to cover sport and recreation clubs or contract harvesters.

We offer a very good product for farms, small business and domestic insurance and these are where we would like  to concentrate.